Klienta ieeja

RATE-IT

Drukāt

Customer feedback system RATE-IT is an international best practice that helps an organization to put in place a continuous customer feedback monitoring process. It has a unique electronic device, which provides actionable, real-time feedback collected the moment your customer experiences your service. Now at a touch of a button your customers can tell you in a matter of seconds exactly what they thought of your service. RATE-IT enables to quantify customer service thereby creating a measurement system to uniformly raise customer service levels to ultimately meet the set benchmark.

 

Main features:

 

  • Actionable business intelligence reporting
  • Real-time feedback on customer perceptions
  • Feedback on specific employees or locations
  • Quick and easy for customers to use
  • High response volumes
  • Statistic by different views and export to MS Excel
  • Simple to implement

Pārdošanas vadītājs

Rein Palis
+372 6550646
rein@alarmeco.ee

Partneri

AKIS Technologies UAB
AKIS Technologies is a private capital company established in 1990, specialising in information processes and automated system technologies. Sīkāka informācija

Lisainfo

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